A big call is easier with someone who's made it.
For owners of established salons and clinics who have a decision in front of them that's too big to guess at and too specific to google. I work with a handful of businesses at a time, directly, with no juniors and no templates.
The decisions people bring
Price and position
Moving from mid-market to premium without losing the book. What to charge, how to say it, how fast to move.
Pay and commission
A pay structure that rewards the right things, stands up under NZ employment law, and still leaves a margin.
A second site
Whether the numbers support it, what it does to the first one, and how to staff it without breaking either.
A key person leaving
What one stylist is really worth, what walks out the door with them, and how to de-risk it before it happens.
Growth that isn't profit
Sales are up and the bank balance isn't. Finding where the money goes and stopping it.
Buying, selling or stepping back
What the business is worth, what a buyer will look at, and how to get it ready to run without you.
Short, scoped and written down.
A 20 minute call
You tell me the decision. I tell you honestly whether I'm the right person for it.
A written scope
What we'll answer, what I need from you, how long it takes and what it costs. Fixed, before we start.
The work
Your real numbers, your real constraints. You get a recommendation you can act on and the reasoning behind it.
- The business is established, with a team and a track record
- You have one clear decision to make in the next six months
- You'll share real numbers and hear a straight answer
- You want it done with you, not a report that sits in a drawer
Just starting out, or want the numbers without the conversation? The tools and monthly reports will serve you better and cost a lot less.
Tell me the decision.
A few lines is plenty. Everything you send is confidential, and I never name clients.